How To Choose Auto Transport Company?

Feb, 08, 2018 / Admin

The industry for auto transport is teeming with good and bad companies. If you are planning to ship your vehicle long distance, you must proceed with caution.

Here are some tips to help you eliminate or avoid the wrong companies out there. Take care of the following:

  • Rock-bottom price:

Certain transport companies will try to lure customers with a rock bottom price in order to garner an upfront deposit from the naïve customer. When faced with the situation of not being able to locate a car hauler for completing the move at the price which has been quoted very low, they will indulge in wrong practices. They may hold the deposit or car as hostage and inform the customer to pay up more money. So avoid paying an upfront deposit. Especially, steer clear of the lowest bid for auto transport services New York.

  • Be wary of upfront deposit

There is no need to pay an upfront deposit, prior to finding/ scheduling/dispatching of a carrier for you. After a carrier has been dispatched/ scheduled/ found, the broker must provide name and telephone number of carrier.

Do not settle for broker telling you that the truck will contact you. Instead, demand that they provide you with number and name of the carrier, before you have used your credit card to make a deposit. In case they cannot provide you with name and number of your carrier, it just means they do not have access to a real carrier for you.

  • Dubious sales lines

Avoid e-mails and ad copies from sales agents like-“We have a truck for you! ” or “We have a truck in your area”, especially if they do so before your placing an order. Do not fall for such dubious offers. Most phone calls and e-mails you receive are from brokers and not actual carriers. It is a fact that brokers are not aware of carriers or trucks in your area until you have done the first task of placing your order on a load board, which will attract quotes from carriers. Thus other quotes you get are from brokers and not carriers for New York auto transport.


  • Agents Posing As Carriers

Majority (90%) of e-mails you get about shipping quotes come from brokers rather than carriers. The fact is that most carriers are operated by owners. This implies that they are usually truck drivers. Majority of carriers lack time and resources to sit by a desk and attract business. In case a company claims to be a carrier and claims their own trucks, there is the possibility of them being untruthful.

  • Rating By BBB

Companies may claim to have a good BBB (Better Business Bureau) rating and use this as a sales tactic. Mostly they do this if they have negative reviews in other platforms or have a bad history on BBB is their last resort for presenting a credible image to get business. The fact is that BBB is a site with paid membership. In case you are a paying member and get a complaint, you have the right to dispute that complaint. This will typically get removed under the euphemism-‘resolved’. Be wary of companies which take shelter behind the BBB for their sales pitch.

These are some aspects about hiring carriers for your auto-transport.



Save Time & Money: Safe. Reliable. Dependable.

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LTL Loads
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what we do

Our Services



We Ship Everywhere

We offer nationwide shipping! What this means is from any location in the United States we come to transport your vehicle right to your door step. As long as you provide us an address or place to meet, we will get there from point A to point B. Route Runners Auto Transport has drivers in every state ready to go.

Transportations Skills

Route Runners cater to all sides of the spectrum when it comes to Auto Shipping. Whether you’re shipping as a result of a new location, personal reasons, to and from a military base, college moving for students, or buying and selling a vehicle, we take in that service! Our company also welcomes dealerships and merchants.
Dealer Help

Innovative Handling

You can be sure here at Route Runners we are up to date with the most advanced technology. We take pride in our ability to give you accurate pricing in a logistics market that is always changing. Our computers modernized software is able to give the best competitive rate that will move your vehicle. Also allowing to keep you, our dispatch and customer service team all on the same page through out the whole process.

Customer Support

Your complete satisfaction is our top priority. We take great pride in providing our customers with excellent service. Our staff is always reachable and available for your support by telephone or email 12 hours a day. If you have any questions, comments, or concerns, please contact a customer representative and they will be more then happy to assist you!

Reliability & Experienced Professionals

Our network of over 4,000 certified auto transport professionals includes all sort of carriers and shipping experts. Our experienced dispatch department works around the clock to make certain that every shipment is managed correctly from start to finish. We have resources available to quickly and safely transport any vehicle, motorcycle, boat, RV, ATV, snowmobile or trailer!

Auto Transport Tips

When making a reservation it is always best to book two to three weeks prior to the pick-up date. This gives our dispatch team ample time to assign a carrier to your vehicle. If you are on a time constraint, there are still no worries, our company can expedite shipping and accommodate you accordingly. Lastly, if putting items in your vehicle it is best to safely secure your goods during transportation.

Who we are

Our Team

Our long history of unparalleled commitment to partnering with the most extensive carriers and our
ability to offer the most versatile services
Customer Representative
Always ensuring quality satisfaction and here to make your reservation easy to book
Dispatch Team
Working around the clock assigning our employees to our customer’s vehicles
Certified Drivers
Dependable professional drivers who are licensed and insured
Our clients say


They were very professional along the way as was the driver who checked in to arrange time of pick-up, and time of drop-off while on the road. We requested an enclosed truck, which was exactly what arrived at our home for our two vintage cars going from NV to TX. We had heard horror stories about companies who take your money and not deliver what you request, so we were extremely happy with Route Runners. Also know, Route Runners was very friendly over the phone and had answered all my questions in full detail. I would speak highly of to anybody I knew who need their car transported.

Route Runners was able to deliver a driver at a reasonable rate

I've used Route Runners Auto Transport to ship my car from CA to NC (and back). It was my first time dealing with car shipping and it went very smoothly working with Route Runners! They gave me a good price and also worked hard to honor the price while searching for carriers. They are easy to get a hold of by phone and always email confirmations. Will definitely be recommending this company to friends and family for their car shipment needs.

They Were Incredibly Reliable

I needed my 2006 335i BMW transported from New Jersey to Seattle. The booking process with Route Runners Auto Transport went very smoothly, and within 24 hours I had a pickup date for my vehicle. My vehicle was picked up on June 2 and delivered to my home in Seattle, WA on June 7 (within 5 days). The car was delivered in the same condition it was picked up, and all the cargo inside the vehicle was untouched and undamaged. Communication with the truck driver is easy, as you can text/call them anytime to check on the status of the delivery. I am very pleased with the ease of use and speedy delivery provided by Route Runners Auto Transport. I would highly recommend them to anyone who needs their vehicle transported quick.

Speedy Delivery and Easy to Use

All I know is I am very happy my car made it from Michigan to Florida in one piece and free of any scratches or dents. I called the driver for his status when he was in transit and was very nice to hear his updates. I was very worried at first since my car is a baby still (I've only had it a few months) so trusting my car in someone else's hands was scary!

I am delighted I found Route Runners

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Your total satisfaction is our top priority.We're one of the biggest auto transport organizations in the nation. A spot we've earned by giving magnificent service and awesome competitive rates